Privacy Policy

Tennis Racket Hub Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tennisracket.au (the "Site").

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter (if applicable)
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, and any other details you choose to share.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address (anonymised where possible)
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/region level only)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Improve our website content and user experience
• Analyse website traffic and usage patterns
• Send periodic emails regarding our content (with your consent)
• Detect and prevent technical issues or security threats

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Site.

Types of cookies we may use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with our Site
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.

Third-Party Services

Amazon Associates Program

Tennis Racket Hub Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

When you click on Amazon affiliate links on our Site and make a purchase, Amazon may collect information about you in accordance with their own privacy policy. We encourage you to review Amazon's privacy policy at amazon.com.au/privacy.

Analytics Services

We may use third-party analytics services to help analyse how visitors use our Site. These services may use cookies and similar technologies to collect information about your use of the Site and report website trends.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (where applicable)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: hello@tennisracket.au
• Contact form: tennisracket.au/contact